Invoice Management

Managing the budget for thousands of connected IoT devices? If so, you're no stranger to the maze of numbers and costs – and for that we salute you. The good news is that our Pelion Plans are designed to make life easier for you, with predictable pricing and zero bill shock. And if you want to dig deeper into the details, our portal has all the tools you need to stay on top of your spend.

Let’s break it down and show you how to easily navigate the invoicing process and pull up those all-important report.

Interactive demo

Step 1 Navigate to Invoices

To get started, head to the Billing section in the left-hand menu. When you click on it, the sub-menu will expand, and you’ll see the Invoices option. Click that, and you’ll be taken to the invoice register, where you can view and download any invoices that have already been issued.

Pro Tip: Want to quickly see your most expensive months? Just click twice on the Total Cost (Inc. VAT) column to sort your invoices from high to low.

Step 2 View Detailed Invoice Records

Once you’ve located the invoice you want to dive into, click on the billing period in the first column. This will take you to the invoice record, where you can see a full breakdown of all the factors contributing to your total cost. This includes activations, terminations, plan changes, stock orders, additional services, and of course your data usage, sorted by operator and plan.

Pro Tip: Have a SIM generating unexpected charges? Use the Single SIM Search feature to track down usage for specific SIMs. Just enter the MSISDN and hit search to pinpoint the issue.

Step 3 Download Detailed Reports

Need a more granular look at your SIM usage and costs? No problem. Pelion provides a number of detailed reports at the end of each billing cycle:

Invoice (PDF): The total charges for SIM data, line rental, and additional services.

Invoice Summary (PDF): A high-level summary of charges per SIM.

Itemized Breakdown Pack (CSV): A detailed, itemized charge breakdown per SIM.

Billing Breakdown Pack (ZIP): A comprehensive itemized breakdown of data usage per SIM.

To download these reports, click the ellipsis button at the end of the invoice row, and select Download All to grab everything at once.

If you need a specific report, just click the chevron button to expand the row and then click Download for the file you need.

And that’s all, folks!

With these simple steps, you’ll have all the numbers you need right at your fingertips. Whether you’re tracking monthly spend or diving deep into the data usage breakdown, the Pelion Portal makes it easy to manage your IoT connectivity budget with confidence.

Happy invoicing!