For more than a decade, Journeo has been a driving force in the UK’s public transport sector, helping local authorities and operators deliver smarter, connected services. But what is behind their success? Pelion’s ultra-reliable connectivity and flexible tariffs that keep thousands of buses, IoT devices, and systems online, all day, every day. Here’s how this powerful partnership keeps the wheels of public transport rolling smoothly across the UK.

Connecting the Buses & Services

Journeo’s mission to modernize public transport systems means every bus and transport service must stay connected — always. From CCTV and vehicle tracking to ticketing, payment systems, and digital signage, Journeo integrates all these services into a unified portal that keeps data flowing seamlessly across the fleet. Enter Pelion’s connectivity: over 13,000 IoT devices live across the fleet, ensuring First Bus and others stay connected from Aberdeen to Cornwall.

Paul Hopkinson, Group Development Manager at Journeo, says, “Pelion enables all the connections across our fleet. With their connectivity solutions, we’ve enhanced efficiency and ensured constant communication — something that’s vital for the public transport systems we serve.”

The Evolution of Fleet Management

From a time when buses relied on hard drives to store CCTV footage, Journeo and Pelion have helped First Bus embrace a more efficient, remote-monitoring system. Gone are the days of physically retrieving footage from each bus — now, footage is remotely uploaded and accessed. And it’s not just CCTV. Pelion’s connectivity supports everything from next-stop signage to passenger announcements, streamlining operations and reducing costs.

Mike Sixsmith, Account Manager at Pelion, explains, “Thanks to Pelion and our edge routers, everything is done remotely now — no more swapping USB sticks on every bus. This is the future of fleet management.”

Flexible Tariffs: A Game-Changer

One of the standout features of Pelion’s offering is the aggregated data pool. Instead of worrying about each SIM’s individual data cap, Journeo can manage a pool of over 130 Terabytes of data across their fleet. This flexibility means they can meet First Bus's dynamic needs, scaling capacity as required — from routine video footage downloads to emergency incidents that demand more data.

Mike Sixsmith says,“The flexibility in tariffs helped us win the deal with First Bus. Pelion’s aggregated data pool allows us to offer more value while keeping costs predictable and manageable.”

How Pelion Ensured Success

1. Effortless, Reliable Connectivity: Pelion ensures 13,000+ IoT devices stay connected across the UK — whether in bustling cities or remote rural areas.

2. Tailored Connectivity Solutions: Pelion worked closely with Journeo to provide customized solutions for diverse environments, ensuring smooth data flow no matter the location.

3. Agile, Flexible Tariffs: The aggregated data pool lets Journeo manage varying data needs for different vehicles and locations — offering unmatched scalability and cost efficiency.

4. Unmatched Support: From ongoing technical assistance to senior management stepping in during crucial moments, Pelion’s support has been a key factor in Journeo’s success.

Always-On Responsiveness

Things don’t always go as planned in the world of IoT, and Pelion’s quick responses to issues set them apart. When an unexpected bus station sign outage occurred, Pelion’s team was on hand to work over the weekend and solve the issue — something few providers would do.

“When issues arise, Pelion’s support is second to none. They’re always available, even senior management steps in when necessary — it’s the kind of service that sets them apart,” says Paul Hopkinson.

Creating a Connected Future

The partnership between Journeo and Pelion is more than just technical — it’s about a shared vision of the future of connected transport. Whether they’re discussing innovations over drinks in Glasgow or collaborating on new transport projects, both teams are always looking ahead to what’s next.

“We are proud to support Journeo as they deliver best-in-class transport solutions. Our partnership is not just about connectivity — it’s about revolutionizing how people travel and connect,” says Pelion’s CEO Dave Weidner.

The Future of Transport

As Journeo continues to innovate and expand its solutions, Pelion’s reliable, flexible connectivity will remain at the heart of these advancements. From helping public transport operators provide real-time data to supporting cutting-edge passenger services, this partnership is helping shape the connected future of transport across the UK.

Key Takeaways

• Reliable Connectivity: Pelion keeps Journeo’s fleet connected, supporting 13,000+ IoT devices across the UK.

• Flexible Data: The aggregated data pool allows Journeo to meet the needs of clients like First Bus.

• Seamless Integration: Pelion’s connectivity works smoothly with Journeo’s IoT solutions, from CCTV to signage.

• Scalable & Cost-Effective: Journeo can scale without worrying about data limits, serving diverse customers.

• Responsive Support: Pelion provides quick support to ensure smooth operations, even during disruptions.