Monitoring alerts for connected devices is essential to ensure the proper functioning, security, and scalability of your IoT solution. Our managed connectivity platform serves as a secured portal from which you can configure and launch alerting with your logical rules-based thresholds, in real-time. Automated alerting gives you peace of mind and cost control, allowing quick detection of unexpected device behavior. Additionally, Pelion offers tailored analytics insights for your device estate, addressing the rising need for logical data interpretation amid your growing number of devices.

Both features give you actionable insights, facilitate troubleshooting, and allow you to forecast, analyse and monitor user and device behavior, and build pattern analysis to enhance overall device efficiency and safety.

Monitoring Alerts

Pelion's Monitoring Alerts serve as a proactive solution for detecting anomalies and potential issues with IoT devices, offering real-time notifications on unexpected data usage. This capability contributes to proactive problem detection as it enables you to promptly address emerging problems before they escalate. With monitoring alerts you have full data charge control. You can set thresholds that ensure data usage amongst your devices stays within expected limits, preventing unforeseen charges outside the chosen tariff.

The customisability of Pelion's platform recognizes the diverse needs of businesses. Users can independently set up alerts on the platform, specifying criteria and thresholds that trigger alerts when breached. This personalised approach ensures that alerts are tailored to the specific requirements of each business.

Pelion Monitoring Alerts is rules-based and sends email notifications when devices exceed or fall below the customer-defined data usage thresholds. Each rule includes upper and lower data thresholds, triggering notification emails when exceeded. This functionality allows users to set limits at different levels, including company-wide, group, or subscriber-specific, and nominate recipients for alert notifications.

The platform offers rour levels of monitoring alerts including Company level, Device group level, Individual device level, and Device monitoring alert. This multi-tiered approach enables businesses to effectively manage and customise alert notifications based on their unique needs and organisational structure.

To gain an in-depth understand into how Pelion’s Connectivity Management Platform can help you monitor your device data usage please click here

Data Analytics

IoT Analytics is the process of extracting, analysing, and interpreting the vast amount of data generated by IoT devices. Such analytics offer a panoramic and well-organised view of device operations, allowing businesses to optimise their operational strategies.

With Pelion's solution, customers leverage data from their devices to enhance troubleshooting capabilities, make accurate forecasts, understand user behaviour, and monitor patterns. This detailed understanding not only empowers business performance but also improves our customers’ own user experiences. This is essential for any IoT-driven business model.

IoT device behaviours vary widely.

A significant portion maintains consistent communication, ensuring a regular flow of information for timely updates and sustained performance as is the case with dvices monitoring real time machine operations in a live manufacturing setting. Other devices operate sporadically, only communicating intermittently for specific tasks such as a smart meter sending data once per day, while a contrasting subset remains continuously online for real-time data provision as is the case with payment terminals.

Understanding how your devices should behave and being able to monitor via data how they actually behave, provides profound insights into device health, usage patterns, and potential areas requiring attention. For instance, a sudden shift from continuous online presence to offline status in a typically always-online device may indicate a malfunction or pose a potential security threat.

A good analytics function allows for effective monitoring which in turn leads to early detection of IoT device faults from where more thorough investigations can take place before damdage is done. As we enable our customer to detect these irregularities early on, they can proactively ensure the robustness, security, and seamless operation of their IoT solution.

To gain an in depth understand into how Pelion’s Connectivity Management Platform can help customers get data alerts please click here