The idea of moving into a care home has become increasingly less appealing for many, leading to the elderly and other vulnerable individuals to seek alternative ways to maintain their independence longer. For those looking to age in place or manage their health remotely, Oysta's Pearl device, powered by Pelion IoT connectivity, provides the perfect solution—a 24/7 "cloak of care" that keeps vulnerable individuals connected to their families and remote monitoring facilities.

The Challenge: Independence Meets Risk

Caring for the elderly or those with other vulnerabilities often means constant surveillance and worry. Oysta, a leader in remote telecare services, recognizes this and has developed a comprehensive solution. Their customers, whom they call VIPs (Vulnerable Independent People), are individuals who desire to live independently but need reliable monitoring to ensure their safety and wellbeing. The challenge lies in ensuring these individuals remain connected without intruding on their independence, all while providing peace of mind to their families and caregivers. To achieve this, Oysta needed a connectivity solution that was not only dependable but also adaptable to the unique needs of their diverse user base.

The Solution: Reliable and Secure Connectivity

The Oysta Pearl device is more than just a wearable or portable unit. It’s an IoT-powered tool equipped with SOS buttons, fall sensors, reminder alarms, and safe zone monitoring.

The device continuously transmits real-time data to Oysta’s IntelliCare platform, which connects directly to 24/7 remote monitoring facilities. This integration helps ensure that emergency alerts and other critical information are received instantly, without delay, which is essential for the vulnerable population Oysta serves.

To make this solution work seamlessly, connectivity is paramount. Oysta sought a partner that could offer reliable, flexible, and secure connectivity to ensure that their devices would always stay online, no matter where they are.

This is where Pelion stepped in, providing an IoT connectivity solution that guarantees reliable uptime across multiple network technologies, including GSM, satellite, Wi-Fi, 3G/4G, and Narrowband IoT (NB-IoT). This flexibility allows Oysta’s devices to adapt to the best available network, ensuring the reliability their customers need.

“We partnered with Pelion because nobody else could provide the solution we needed: a SIM that was able to roam across networks and provide seamless connectivity.”

– Mario Zuccaro, Founder and CEO, Oysta

The Benefits: Peace of Mind and Predictable Costs

Oysta’s remote monitoring solution not only offers peace of mind but also improves the quality of life for both VIPs and their families. By staying at home, users can delay or avoid care homes, saving money and boosting social interaction. Research shows Oysta's devices can help users live in their homes up to three years longer. Reliability is critical, especially in emergencies. Pelion’s roaming IoT SIM ensures the Pearl device stays connected, even in areas with fluctuating signal strength, offering effortless connectivity across networks.

Pelion’s flexible billing options and pooled data plans help Oysta spread data usage across customers, making costs predictable and streamlining operations, ultimately benefiting end users.

“The flexibility that Pelion gives us in terms of usage billing provides significant savings as well as ensuring predictable costs.” – Emma Marlow, Managing Director, Oysta

The benefits of Oysta's smart remote monitoring device

Enhanced Independence: Allows vulnerable individuals to live at home longer, avoiding care homes.

Reliable Connectivity: Pelion’s roaming SIM ensures uninterrupted connection across multiple networks

Peace of Mind: Continuous monitoring provides families and caregivers with real-time alerts and data, ensuring quick response in emergencies.

Cost-Effective: Reduces care home expenses, while offering predictable running costs and flexible billing options.

Built-in Security: Strong security features protect sensitive data, with independent testing for both the device and SIM.

Scalability: Pelion’s infrastructure supports rapid growth, with the ability to deploy thousands of devices quickly and reliably.

Improved Wellbeing: Promotes social interaction, healthier lifestyles, and longer, happier lives for users.

Security: A Non-Negotiable Priority

Given the sensitive nature of health data, security is a top priority for Oysta. The company realized that many competitors were using standard SIMs and insecure platforms. To ensure the highest level of protection, Oysta’s devices undergo independent security testing, securing both the device and the SIM, and guaranteeing that critical data remains protected.

With Pelion’s expertise in security infrastructure, Oysta was able to build a robust, secure end-to-end solution that ensures the connection between their devices and the IntelliCare platform remains uncompromised. Pelion’s trusted and tested connectivity ensures that sensitive

information is transmitted safely, allowing Oysta to serve clients like the Red Cross, MAPFRE insurance, Catalan police, and border forces in conflict areas with confidence.

A Flexible, Future-Focused Partnership

Pelion’s partnership with Oysta goes beyond connectivity—it's about collaboration and long-term success. Pelion’s scalability has been key to Oysta’s rapid growth. For instance, during the COVID-19 crisis, Pelion helped deploy 2,500 devices in just two weeks, supporting efforts to free up hospital beds and allow patients to recover at home.

“During the COVID-19 response, the team at Pelion pulled out all the stops to make sure we could fulfill the needs of our clients.” – Mario Zuccaro, Founder and CEO, Oysta

Looking ahead, Oysta is expanding with the Oysta Pearl II, featuring new sensors for monitoring temperature, blood pressure, and environmental factors like air quality. Powered by Pelion’s IoT connectivity, these devices provide a unified view of both the individual and their environment, enhancing predictive healthcare. As demand for remote healthcare monitoring grows, Oysta continues to empower VIPs with Pelion’s secure, reliable connectivity to meet the evolving needs of the industry.

The Bottom Line: Empowering Independence, Ensuring Safety

With Pelion's reliable connectivity, flexible solutions, and robust security infrastructure, Oysta is able to provide an essential service to vulnerable individuals, empowering them to live independently, comfortably, and safely. Through this partnership, Oysta’s customers can rest easy knowing that their loved ones are always protected, no matter where they are.

How Pelion Made Connected Healthcare Effortless with Oysta’s Reliable Monitoring Solution

Reliable Connectivity: Effortless IoT connectivity across multiple networks (GSM, satellite, 3G/4G, NB-IoT), ensuring consistent service for Oysta's Pearl device, even in low-signal areas.

Global Roaming SIM: Pelion’s roaming SIM kept Oysta’s devices connected worldwide, enabling continuous monitoring for users.

Flexible Billing: Pooled data plans and flexible billing options helped Oysta manage costs and predict usage.

Scalability: Pelion’s infrastructure supported rapid growth, including the deployment of 2,500 devices during the COVID-19 crisis.

Robust Security: End-to-end encryption and independent security testing ensured the protection of sensitive health data.

Seamless Integration: Pelion’s connectivity integrated smoothly with Oysta’s IntelliCare platform, ensuring real-time data and emergency alerts.

Future Growth Support: Pelion supported the launch of Oysta Pearl II, enabling new features like temperature and blood pressure monitoring.

By providing these essential connectivity features, Pelion played a critical role in empowering Oysta to deliver reliable, secure, and cost-effective remote healthcare monitoring for vulnerable individuals.

Want to learn more about Pelion’s effortless connectivity solutions?